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Please use this identifier to cite or link to this item: http://dspace.bits-pilani.ac.in:8080/jspui/handle/123456789/10390
Title: Intercultural communication competencies in the Indian Information Technology industry
Authors: Nirban, Virendra Singh
Keywords: Humanities
Information and communication technology
Issue Date: Nov-2018
Publisher: Sage
Abstract: Low employment rate, owing to lack of aptly skilled workforce, is one of the major concerns of the Indian Information Technology (IT) sector. The study employed ranking-type Delphi method with an aim to identify those communication competencies which the employers of the Indian IT industry deem crucial for intercultural business interactions. A panel of 10 experts was created, and a total of 3 iterations were administered to achieve a satisfactory level of consensus among experts regarding the most important intercultural communication competencies (ICCs) for the Indian IT industry. Initially, a list of 25 competencies, identified through literature review, was sent to experts to be ranked. After the third iteration, the study provided a set of 10 ICCs for which there was strong agreement among the experts. Challenges and limitations have been discussed in brief.
URI: https://journals.sagepub.com/doi/10.1177/1470595818812996
http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/10390
Appears in Collections:Department of Humanities and Social Sciences

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