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dc.contributor.authorNagpal, Gaurav-
dc.date.accessioned2023-05-17T10:50:14Z-
dc.date.available2023-05-17T10:50:14Z-
dc.date.issued2021-
dc.identifier.urihttps://www.igi-global.com/chapter/use-of-data-analytics-to-increase-the-efficiency-of-last-mile-logistics-for-ecommerce-deliveries/264309-
dc.identifier.urihttp://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/10899-
dc.description.abstractWith the increasing share of digital transactions in the business, the way of operating the businesses has changed drastically, leading to an immense opportunity for achieving the operational excellence in the digital transactions. This chapter focusses on the ways of using data science to improve the operational efficiency of the last mile leg in the delivery shipments for e-commerce. Some of these avenues are predicting the attrition of field executives, identification of fake delivery attempts, reduction of mis-routing, identification of bad addresses, more effective resolution of weight disputes with the clients, reverse geo-coding for locality mapping, etc. The chapter also discusses the caution to be exercised in the use of data science, and the flip side of trying to quantify and dissect the phenomenon that is so complex and subjective in nature.en_US
dc.language.isoenen_US
dc.publisherIGI Globalen_US
dc.subjectManagementen_US
dc.subjectBig Data Analyticsen_US
dc.subjectE-Commerceen_US
dc.titleUse of Data Analytics to Increase the Efficiency of Last Mile Logistics for Ecommerce Deliveriesen_US
dc.typeArticleen_US
Appears in Collections:Department of Management

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