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DC Field | Value | Language |
---|---|---|
dc.contributor.author | Routroy, Srikanta | - |
dc.date.accessioned | 2023-08-21T10:25:04Z | - |
dc.date.available | 2023-08-21T10:25:04Z | - |
dc.date.issued | 2016-03 | - |
dc.identifier.uri | https://www.tandfonline.com/doi/abs/10.1080/10429247.2016.1139911 | - |
dc.identifier.uri | http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/11551 | - |
dc.description.abstract | As most suppliers’ role in the value addition process has been elevated to a strategic level, manufacturing supply chains are pushed to establish and develop competitive supply bases. In practice, these strategic suppliers often have multiple manufacturing-customers, making a particular manufacturer one among several manufacturers competing for the same type of products/services. This makes a supplier implicitly biased in extending and offering its best to few preferred customers, making it difficult for the manufacturer. Hence, it is always a test for a manufacturer to manage and distinguish itself as a preferred customer, specifically from its key suppliers’ perspective. Although the concept of preferred customer can bring about a tremendous change in business practice, it has been an ignored topic both in research and practice. Therefore, in this article, a methodology is proposed using extended fuzzy analytic hierarchy process for assisting a manufacturer by providing paradigms to determine its favorable disposition from its key suppliers’ perspective. This work forms a basis for a manufacturer to create the best strategies with the right suppliers and in turn, secure a strong return on investment. | en_US |
dc.language.iso | en | en_US |
dc.publisher | Taylor & Francis | en_US |
dc.subject | Mechanical Engineering | en_US |
dc.subject | Supplier development | en_US |
dc.subject | Preferred Customer Status | en_US |
dc.subject | Preferred Customer Attributes | en_US |
dc.subject | Fuzzy analytical hierarchy process | en_US |
dc.title | Case Application of a Methodology for Determining a Manufacturer’s Preferred Customer Status with Suppliers | en_US |
dc.type | Article | en_US |
Appears in Collections: | Department of Mechanical engineering |
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