A literature review on total quality management (models, frameworks, and tools and techniques) in higher education

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Title:	A literature review on total quality management (models, frameworks, and tools and techniques) in higher education
Authors:	Sangwan, Kuldip Singh Jasti, Naga Vamsi Krishna Kota, Srinivas
Keywords:	Mechanical Engineering TQM Higher Education Model Framework Tools and techniques
Issue Date:	Nov-2022
Publisher:	Emerald
Abstract:	The purpose of this paper is to analyze the evolution of total quality management (TQM) models, frameworks, and tools and techniques in higher education (HE) over the last thirty years from 1991 till 2020, based on a literature review
URI:	https://www.emerald.com/insight/content/doi/10.1108/TQM-04-2021-0113/full/html http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/11695
Appears in Collections:	Department of Mechanical engineering

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