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http://dspace.bits-pilani.ac.in:8080/jspui/handle/123456789/11695| Title: | A literature review on total quality management (models, frameworks, and tools and techniques) in higher education |
| Authors: | Sangwan, Kuldip Singh Jasti, Naga Vamsi Krishna Kota, Srinivas |
| Keywords: | Mechanical Engineering TQM Higher Education Model Framework Tools and techniques |
| Issue Date: | Nov-2022 |
| Publisher: | Emerald |
| Abstract: | The purpose of this paper is to analyze the evolution of total quality management (TQM) models, frameworks, and tools and techniques in higher education (HE) over the last thirty years from 1991 till 2020, based on a literature review |
| URI: | https://www.emerald.com/insight/content/doi/10.1108/TQM-04-2021-0113/full/html http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/11695 |
| Appears in Collections: | Department of Mechanical engineering |
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