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Title: | Empirical classification of European Foundation for Quality Management (EFQM) model enabler sub-criteria using a quadrant matrix |
Authors: | Sangwan, Kuldip Singh |
Keywords: | Mechanical Engineering EFQM Factorial analysis Doe Quadrant matrix Critical factors Structural constructs |
Issue Date: | 2022 |
Publisher: | Emerald |
Abstract: | The purpose of this paper is to examine how sub-criteria of the European Foundation for Quality Management (EFQM) model is structurally connected and influence each other. This paper also tries to find the underpinning logics in the EFQM model. |
URI: | https://www.emerald.com/insight/content/doi/10.1108/IJQRM-10-2020-0351/full/html http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/11737 |
Appears in Collections: | Department of Mechanical engineering |
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