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Please use this identifier to cite or link to this item: http://dspace.bits-pilani.ac.in:8080/jspui/handle/123456789/13013
Title: Total Quality Management in higher education: a literature review on barriers, customers and accreditation
Authors: Jasti, Naga Vamsi Krishna
Kota, Srinivas
Keywords: Mechanical Engineering
Total quality management
Higer Education
Issue Date: Nov-2022
Publisher: Emerald
Abstract: The purpose of this paper is to analyze the evolution of Total Quality Management (TQM) in terms of barriers, customers and accreditation in higher education (HE) over the last three decades (1991–2020) using literature review to establish the current state.
URI: https://www.emerald.com/insight/content/doi/10.1108/TQM-11-2020-0256/full/html
http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/13013
Appears in Collections:Department of Mechanical engineering

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