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http://dspace.bits-pilani.ac.in:8080/jspui/xmlui/handle/123456789/13013| Title: | Total Quality Management in higher education: a literature review on barriers, customers and accreditation |
| Authors: | Jasti, Naga Vamsi Krishna Kota, Srinivas |
| Keywords: | Mechanical Engineering Total quality management Higer Education |
| Issue Date: | Nov-2022 |
| Publisher: | Emerald |
| Abstract: | The purpose of this paper is to analyze the evolution of Total Quality Management (TQM) in terms of barriers, customers and accreditation in higher education (HE) over the last three decades (1991–2020) using literature review to establish the current state. |
| URI: | https://www.emerald.com/insight/content/doi/10.1108/TQM-11-2020-0256/full/html http://dspace.bits-pilani.ac.in:8080/xmlui/handle/123456789/13013 |
| Appears in Collections: | Department of Mechanical engineering |
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