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Please use this identifier to cite or link to this item: http://dspace.bits-pilani.ac.in:8080/jspui/handle/123456789/5034
Title: Quality of service and conciliation of customer values in services industry
Authors: Kumar, Vinod
Keywords: Management
Issue Date: Dec-1997
Publisher: BITS, Pilani
Description: Supervisor: Rajan Saxena
URI: http://localhost:8080/xmlui/handle/123456789/5034
Appears in Collections:Department of Management.

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