Please use this identifier to cite or link to this item:
http://dspace.bits-pilani.ac.in:8080/jspui/xmlui/handle/123456789/5034| Title: | Quality of service and conciliation of customer values in services industry |
| Authors: | Kumar, Vinod |
| Keywords: | Management |
| Issue Date: | Dec-1997 |
| Publisher: | BITS, Pilani |
| Description: | Supervisor: Rajan Saxena |
| URI: | http://localhost:8080/xmlui/handle/123456789/5034 |
| Appears in Collections: | Department of Management. |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Vinod kumar Thesis.pdf | Thesis | 58.86 MB | Adobe PDF | View/Open |
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