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Investigating the impact of online service convenience on customer engagement, attitude and intention to use food delivery apps

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dc.contributor.author Goyal, Praveen
dc.date.accessioned 2025-02-19T05:19:03Z
dc.date.available 2025-02-19T05:19:03Z
dc.date.issued 2023
dc.identifier.uri http://centmapress.ilb.uni-bonn.de/ojs/index.php/fsd/article/view/G6
dc.identifier.uri http://dspace.bits-pilani.ac.in:8080/jspui/handle/123456789/17882
dc.description.abstract Furthermore, the role of customer engagement has been examined in relation to attitudes and intentions to use mobile food delivery apps. The data was collected in five malls of the National Capital Region (NCR) of India through a structured questionnaire. The convenience sampling method was employed, resulting in 161 responses. The Adanco 2.2 software was used to analyze the responses. Since this study represents the first attempt in the context of food delivery apps, its findings have implications for both academics and marketers en_US
dc.language.iso en en_US
dc.subject Management en_US
dc.subject Convenience en_US
dc.subject Customer engagement en_US
dc.subject Food delivery apps en_US
dc.subject Mobile apps en_US
dc.title Investigating the impact of online service convenience on customer engagement, attitude and intention to use food delivery apps en_US
dc.type Article en_US


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