• Identification and modelling of factors influencing service recovery 

  Sharma, Satyendra Kumar; Chanda, Udayan (Inder Science, 2024-04)

  All supply chain around the world are established with an aim of reducing customer order cycle time, drive customer value and facilitate financial success. This also results in implementing effective service recovery ...
• Determinants of working capital efficiency of Indian msme's: an empirical evidence 

  Chadha, Saurabh (CRC Press, 2023)

  This research aims to gather insight into working capital management (WCM) practises and the factors that influence of its efficiency inside the Indian micro small medium enterprises (MSME’s) manufacturing sector using ...
• Uncovering the hidden roots: the tapestry of working capital efficiency in Indian MSMEs 

  Chadha, Saurabh (Emerald, 2024-02)

  Working capital efficiency (WCE) is crucial for the sustainability of both large and small firms. This study aims to use the sample of micro, small and medium-sized enterprises (MSMEs) in India and tries to understand the ...
• Nexus between credit conditions, financial literacy, and loan accessibility among Indian MSMES 

  Chadha, Saurabh (Springer, 2024-07)

  We examine the interplay among commercial bank loan terms, financial literacy, and formal loan accessibility for micro, small and medium enterprises (MSMEs). Despite recent strides in integrating MSMEs into commercial bank ...
• Modelling for working capital efficiency: integrating SBM-DEA and artificial neural networks in Indian manufacturing 

  Chadha, Saurabh (Emerald, 2024-09)

  This study aims to present an innovative predictive methodology that transitions from traditional efficiency assessment techniques to a forward-looking strategy for evaluating working capital management(WCM) and its ...
• Identifying factors determining the quality of mango: a design of experiments assessment 

  Matai, Rajesh (Emerald, 2023-08)

  Due to the recent disruptions caused by COVID-19, global supply chains are stress tested. The affected supply chains have interfered with market tonnage prices for the yield of perishable products like mangoes that are ...
• A unique discrete formulation for unequal area dynamic facility layout problem 

  Matai, Rajesh (IEEE, 2023)

  The term “Unequal-areas Dynamic Facility Layout Problem” relates to the problem of arranging departments with different areas so that they do not overlap while minimizing the overall cost of material handling and rearrangement. ...
• A literature review on cloud computing adoption in the Indian SME manufacturing sector and the future agenda 

  Matai, Rajesh (IEEE, 2023)

  Cloud computing is a promising new standard for delivering computing services. Cloud computing delivery is gaining more popularity in the era of Industry 4.0. In emerging countries like India, cloud-computing adoption is ...
• Measuring the impact of information and communication technology investment on the profitability of Indian manufacturing MSME 

  Matai, Rajesh (Emerald, 2024-03)

  This study aims to investigate the impact of information and communication technology (ICT) investment on the micro, small and medium enterprises (MSME) profitability in the Indian context.
• Circular economy strategies in the automotive industry: fostering social innovation for sustainable mobility 

  Matai, Rajesh (IEEE, 2024)

  This study explores the relationship between "Fostering Social Innovation for Sustainable Mobility" and "Circular Economy Strategies in the Automotive Industry." Using the Technique for Order of Preference by Similarity ...
• Application of computational intelligence techniques for business performance improvement-a case of indian auto industry 

  Matai, Rajesh (IEEE, 2024-07)

  There is a drastic reduction in registered firms in the Indian auto industry. The variation in profitability levels among the firms from different tiers of the Indian auto industry is also huge. The context in which the ...
• Benefits of a collaborative liquidity management approach: a simulation study for the Indian auto value chain 

  Matai, Rajesh (Emerald, 2024-11)

  Liquidity is a primary concern for businesses. The purpose of this study is to understand the impact of the collaborative liquidity management within the supply chain. Larger firms prescribe favorable trade terms in the ...
• The critical role of the chief information officer in smart management of digital transformation 

  Goyal, Praveen (IGI Global, 2022)

  Organisations are increasingly attempting to digitally transform their business models. Effective management of these new-age business models requires specific skills. In this regard, among all the C-suite leaders, the ...
• Co-creation of intangible brand assets: an integrative S-D logicorganic view of brand-based conceptual framework 

  Goyal, Praveen (Elgar Online, 2022-03)

  Service-Dominant (S-D) logic has sparked a renewed conceptualization of brands, which are considered as experiential processes co-created by service system actors. Drawing on this S-D logic-based reconceptualization of ...
• Cultural Diversity in Tourism: A Bibliometric Analysis of 33 Years (1988–2021) 

  Goyal, Praveen (Emerald, 2022-11)

  The aim of the present study is to perform bibliometric analysis on available literature on the subject of cultural diversity in the tourism sector. The Scopus database is used to retrieve the research article data and 133 ...
• Exploring the drivers of digital transformation in Indian organisations: a multi-sector study 

  Goyal, Praveen (Inder Science, 2023-09)

  Digital transformation (DT) has presented tremendous opportunities and challenges to organisations. By leveraging continuously emerging digital technologies, organisations are increasingly pursuing to make their business ...
• Handbook of evidence based management practices in business 

  Sharma, Satyendra Kumar; Goyal, Praveen; Chanda, Udayan (CRC Press, 2024)

  This book is a collection of selected high-quality research papers presented at the 4th International Conference on Evidence-Based Management (ICEBM) 2023, held at Birla Institute of Technology & Science, Pilani, Rajasthan, ...
• Agro-tourism: a literature review 

  Goyal, Praveen; Chadha, Saurabh (CRC Press, 2023)

  For many centuries, the agricultural sector has been considered an important sector of the economy. Over a while, the contribution of this sector to economic growth has declined for various reasons. These reasons include ...
• Investigating the impact of online service convenience on customer engagement, attitude and intention to use food delivery apps 

  Goyal, Praveen (2023)

  Furthermore, the role of customer engagement has been examined in relation to attitudes and intentions to use mobile food delivery apps. The data was collected in five malls of the National Capital Region (NCR) of India ...
• The role of CIO in digital transformation: an exploratory study 

  Goyal, Praveen (Springer, 2023-09)

  With a continuous stream of emerging technologies, organizations are increasingly seeking to digitally transform their business towards ever efficient, intelligent, and self-learning business models. As the recognized head ...

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