BITS Faculty Publications
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Item Role of knowledge management in world class manufacturing: An empirical investigation(IEEE, 2011) Sangwan, Kuldip Singh; Digalwar, Abhijeet K.Today companies are facing important challenges such as the need to reduce the time-to-market, the development cost and manufacturing cost, or the management of products with more and more technology. As a result, this current situation is encouraging the implementation of world class manufacturing and new management techniques such as knowledge management (KM) to increase competitive advantage. Many researchers theoretically justified the role and benefits of knowledge management in world class manufacturing. In this study an attempt has been made to empirically examine the role and benefits of knowledge management in world class manufacturingItem Development and validation of performance measures for world class manufacturing practices in India(World Scientific, 2007) Sangwan, Kuldip Singh; Digalwar, Abhijeet K.This paper aims to develop and validate performance measures for world class manufacturing (WCM) in Indian context that could be used by managers/ practitioners in assessing and improving their manufacturing performance. Using a thorough synthesis of the world class manufacturing literature, sixteen performance measures — top management commitment, knowledge management, employee training, innovation and technology, employee empowerment, environmental health and safety, supplier management, production planning and control, quality, flexibility, speed, cost, customer involvement, customer satisfaction, customer services and company growth — of world class manufacturing and their 89 variables have been developed. Using the data obtained from a survey of manufacturing industries in India, the identified performance measures were subjected to appropriate statistical tests to establish reliability and validity. Statistical computing package SPSS 11.5 for Windows was used for reliability and validity analysis. The validated instrument of world class manufacturing measures developed here may be used by manufacturing organizations to prioritise their management efforts to assess and implement WCM. The validated results are in Indian context, however, the instrument developed can be used in global context.Item An overview of existing performance measurement frameworks in the context of world class manufacturing performance measurement(Inder Science, 2011-05) Sangwan, Kuldip Singh; Digalwar, Abhijeet K.Performance measurement plays a significant role in order to sustain an improved performance. An enterprise’s measurement system strongly affects the behaviour of people, both inside and outside. If organisations are to survive and prosper in information age competition, they must use a measurement system derived from their strategies and capabilities. As enterprises introduce world class manufacturing (WCM) techniques, they need new methods of performance measurement to control and improve their production plants. Recent studies provide a useful framework for performance measurement and strategic alignment. The paper first highlights the imperatives of a performance measurement system for manufacturing excellence then discusses existing performance measurement systems and their limitations in measuring world class manufacturing performance. Finally, the paper suggests that there is a need to develop a new performance measurement system and proposed a framework for world class manufacturing performance measurement.