BITS Faculty Publications

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    Developing Communication Competence in Students Through Face-to-Face Conversation
    (SSRN, 2019-08) Shekhawat, Sushila; Nirban, Virendra Singh
    The present paper discusses the strategies to develop the communication competence of the students through face-to-face conversation. It has taken up the case of Birla Institute of Technology and Science, one of the premier institutes in India, and has limited itself to the course on Business Communication offered to the students of engineering and sciences as an elective. It discusses an approach to teaching a significant communication component of face-to-face conversation and the skills acquired by the students during such situations.
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    Learning Soft Skills Through Group Discussion
    (SSRN, 2021-04) Sharma, Sangeeta; Shekhawat, Sushila
    Group Discussions (GD) are a robust way to teach not only communication skills to the students but also non-verbal communication, difference between assertiveness and aggressiveness, how to be polite, how to put across your points, how to encourage the reticent participants, etc. GD has been an important component of ‘soft skills for professionals’, course offered to second and third year engineering students at Birla Institute of Technology and Science, Pilani. This paper focuses on the objectives of teaching the theory of GD and highlights the learning outcomes after all the GDs were conducted in the class.