Empirical classification of European Foundation for Quality Management (EFQM) model enabler sub-criteria using a quadrant matrix
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Date
2022
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Publisher
Emerald
Abstract
The purpose of this paper is to examine how sub-criteria of the European Foundation for Quality Management (EFQM) model is structurally connected and influence each other. This paper also tries to find the underpinning logics in the EFQM model.
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Keywords
Mechanical Engineering, EFQM, Factorial analysis, Doe, Quadrant matrix, Critical factors, Structural constructs