Total interpretive structural modelling (TISM) of strategic performance management for Indian telecom service providers

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Date

2014-04

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Emerald

Abstract

The purpose of this paper is to develop a total interpretive structural modelling (TSIM) of strategic factors related to performance management in the context of Indian Telecom Service Providers taking dual perspectives in account, i.e. enterprise perspective and subscribers’ perspective.

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Keywords

Management, Total interpretive structural modelling (TISM), Flexible strategy game-card, Strategic performance management, Indian Telecom service providers

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