The Ever-Increasing Demand for Soft Skills at Workplace: A Study on IT Professionals’ Perspectives

Abstract

This paper presents the results of the survey conducted to understand the importance and requirements of soft skills in the IT industry and also the causes behind the lack of soft skills in students. A questionnaire survey among 200 HR professionals from various IT companies in India was conducted followed by some personal interviews as well. The study has revealed that problem solving skills, communication skills and interpersonal skills top the list of skills the IT industry expects from their employees. It has also identified the reasons for poor soft skills among students from the IT professionals’ perspective.