Department of Management

Permanent URI for this collectionhttp://localhost:4000/handle/123456789/1930

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Start date: 2010Subject: search.filters.subject.India

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Now showing 1 - 10 of 11
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    Using transcendental phenomenology to explore the social jugaads of transacting money post demonetisation in India
    (Inder Science, 2019-06) Singh, Shaili
    The present study investigates the post effects of demonetisation that occurred in India on November 8, 2016, through the first-person point of view experience. The paper analyses individual and collective construction of social jugaad or innovative solutions that local people adopted for depositing and withdrawing the money alone or with the help of others. The region of study is a small tier-2 city of Rohtak, in the state of Haryana, which is in the proximity of the National Capital Region of the country. The study applies transcendental phenomenology to capture the essence of individual experiences and assess the universal meanings of the phenomenon. This research could be useful in understanding the possible ways in which people would react to such a step of the government and provides information for policymaking, aimed at addressing currency disposal behaviours.
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    Talent management: a burgeoning strategic focus in Indian IT industry
    (Emerald, 2017-04) Naim, Mohammad Faraz
    The purpose of this paper is to examine the talent management (TM) system in an Indian IT organisation.
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    Linking knowledge sharing, competency development, and affective commitment: evidence from Indian Gen Y employees
    (Emerald, 2017-07) Naim, Mohammad Faraz
    The present study aims to explore knowledge sharing to evoke affective commitment of Gen Y employees through competency development
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    Evolving face of workplace learning and development: a case of an Indian HR consulting firm
    (Emerald, 2020-11) Naim, Mohammad Faraz
    The purpose of this paper is to illustrate existing learning and development (L&D) practices of an Indian HR consulting firm.
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    Modeling the CSR barriers in manufacturing industries
    (Emerald, 2017-10) Goyal, Praveen
    The purpose of this paper is to identify and rank the various barriers of the CSR implementation in Indian manufacturing companies. Further, this paper also studies interaction of different barriers.
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    Benchmarking business excellence practices: a case-based approach
    (Inder Science, 2021-05) Tikoria, Jyoti
    This paper aims to explore the business excellence practices and the relative importance of success factors by taking a case of an Indian manufacturing organisation for benchmarking purpose. A series of structured, semi-structured, in-depth interviews and company annual reports followed by a questionnaire survey were used to examine current business excellence practices and relative importance of success factors so as to benchmark best in-class practices. Factors namely 'teamwork' and 'culture and core values' are found to be very prominent at the case study of organisation ABC and helped them significantly in enhancing their performance. The rest of the factors are in line with the success factors of prominent global business excellence models. The findings of this study in terms of providing a simple template to assess organisations will be of utmost help to make improvements for moving towards business excellence. The present study reveals that there should be a customisation of the success factors for business excellence based on sector and context specificity.
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    Development & Validation of Business Excellence Framework for Indian Manufacturing MSMEs
    (Inder Science, 2021) Tikoria, Jyoti
    The present study aims at exploring the status of business excellence practices, proposing and validating a framework and prioritisation of validated factors for Indian manufacturing MSMEs. A structured methodology was followed for achieving the three-fold objectives of present research work. The findings present the awareness and status of business excellence practices in MSMEs followed by validation of eight factor multidimensional construct of business excellence comprising of factors namely organisational culture and stakeholder engagement; quality systems and business orientation; self-managed teams with diverse work force; competitiveness and market orientation; result orientation; innovation and continuous improvement; inclusive organisational environment and leadership and top management commitment; out of these leadership and top management commitment received a higher weightage. The implications for practitioners and policy makers have also been discussed. The novelty of this research work lies in proposing a framework for business excellence assessment of MSMEs for fueling the growth of Indian economy.
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    SERVQUIX: A Tool for Service Quality Measurement in Indian Banks
    (Inder Science, 2021) Tikoria, Jyoti
    The paper aims to propose a comprehensive instrument to measure service quality of banks in India. A standard methodology has been used for scale and index development. The findings clearly depict service quality of banks as a multi-dimensional construct having factors as employee attitude, service recovery, physical and technological infrastructure, assurance and online banking facilities. At last an easy to use template has been proposed for practitioners to calculate and assess their competitive scores based on service quality. The originality of this work lies in the fact that the index captures the customers’ perspective of service quality and also provides an indication for further improvement for better satisfaction and retention of its customer base. The present study may further be extended in terms of large and diversified sample size to validate the proposed index.
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    Mapping Pedagogical Tools to Cognitive Processes for Effective Learning Design for Post-millennials
    (ICON-BITS 2021, 2022-02) Bhat, Anil Kumar; Mahesh, Jayashree
    Post-millennial generation of students form a sizeable portion in higher education and expect the learning environment to be different from their earlier generations. This necessitates a paradigm shift in higher education from a teacher-centric environment to a learner-centric or learner-controlled environment. It is important to identify pedagogical tools and methods to keep this generation of students engaged. The main purpose of this study is to identify the best teaching-learning pedagogy to create an active learning experience for post-millennial students in higher education.
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    The role of emotional intelligence and self-efficacy on social entrepreneurial attitudes and social entrepreneurial intentions
    (Taylor & Francis, 2017-09) Bhat, Anil Kumar; Tikoria, Jyoti
    The present study aims at identifying the social entrepreneurial intention among undergraduate students in Indian context by using the theory of planned behaviour as the research framework. A 50-item questionnaire was responded by 230 students who are enrolled in the universities in India. The data were collected by employing a systematic random sampling method. In total, 72% (N = 166) of the respondents were male and 31% (N = 64) were female and the average age of the respondents was 20 years. The questions measured emotional intelligence, self-efficacy, attitude towards becoming a social entrepreneur and social entrepreneurial intentions. The result shows that the proposed model in the present study explains 42% of the variance, explaining the social entrepreneurship intention. Both Emotional intelligence and self-efficacy showed the positive significant relationship with both attitude and social entrepreneurial intentions.