BITS Faculty Publications

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    A literature review on total quality management (models, frameworks, and tools and techniques) in higher education
    (Emerald, 2022-11) Sangwan, Kuldip Singh; Jasti, Naga Vamsi Krishna; Kota, Srinivas
    The purpose of this paper is to analyze the evolution of total quality management (TQM) models, frameworks, and tools and techniques in higher education (HE) over the last thirty years from 1991 till 2020, based on a literature review
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    Use of Social Media in Higher Education: A Systematic Literature Review
    (International Conference on Marketing, Technology & Society, 2020) Bhat, Anil Kumar; Dutta, Nirankush
    With the growing popularity of social media, institutes of higher education are exploring ways to use it effectively for various education related purposes. However, there is a dearth of research in this domain. The present paper is based on an extensive literature survey of the papers on use of social media in higher education. It summarizes some of the important findings and suggests furture direction for research.
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    A Preliminary Study on the Use of Social Media in Higher Education
    (SSRN, 2022-02) Bhat, Anil Kumar; Dutta, Nirankush
    The study focused on the influence of social media on students, faculty members and administrators and how they can adopt social media for their academic and work purposes in higher education institutes within India. We developed a conceptual model based on the UTAUT (Unified Theory of Acceptance and Use of Technology) model, by adapting a few constructs and customising to fit the context. 756 respondents attempted the online survey. Of these, 400 were students, 199 faculties and 157 administrators. Respondents from 105 cities spread across 25 states participated in the survey. Due to the onset of the COVID pandemic, we resorted to the online collection method. The study considers three constructs – Perceived Usefulness, Perceived Ease of Use and Social Influence as direct determinants that will influence the behavioural intentions of the users in higher education. We ran a series of basic descriptive analyses, T-tests and ANOVA (Analysis of Variance) for the data collected across all groups to determine if a significant difference exists in the perception, between groups. Results show that social media is perceived as a driver for innovation amongst all the three groups – students, faculty and administrators. However, there are differences in the positive-negative response ratio, which has however not affected the overall positive inclination of the combined responses of all groups. The current study may be an invaluable source of information for researchers to understand how the groups perceive social media.
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    Reviewing Current State of Research on the Use of Social Media in Higher Education
    (RRIJM, 2021-05) Bhat, Anil Kumar; Dutta, Nirankush
    Social media platforms are increasingly gaining popularity for various usages in higher education. However, research in this domain is still in nascent stage, especially in India. Through a systematic review process, this study has summarized some of the major findings of the 184 papers published in the last ten years (2010-2019) in highly reputed journals that are indexed in SCOPUS and EBSCOHOST. The findings are classified as emerging from Indian and international studies and research gaps have been identified. Future studies should explore this gap to help the policy makers at national and various institutional levels to come up with appropriate strategies for reaping more benefit of social media in higher education.
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    Are Gen Z Values the New Disruptor for Future Educational Institutions?
    (Journal of Higher Education Theory and Practice, 2021) Bhat, Anil Kumar; Mahesh, Jayashree
    Do educational organizations need to go beyond the self-imposed dichotomies of preparing students for either career or direct them towards their passions, guide them towards professional success or goad them towards a balance that will keep them happy? Whether models of teaching/learning would have to evolve through disruption or perish in future? That is the motivation for our study which seeks to understand in depth, the values of post-millennial higher education students and suggest consequently a broad contour of academic structure that might accommodate their preferences. We purposely select a sample cohort of brightest Generation Z students of an eminent technological university who can articulate freely their deepest feelings and perceptions about their hopes and fears. Through qualitative research tools we obtain their rich inputs to propose a model of teaching /learning based upon four superordinate Generation Z values (viz. instrumental – career & passions; terminal – success & happiness) in the context of higher education. Finally, we propose a framework for change of educational organizations in terms of their curriculum, pedagogy and culture.
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    Do-It-Yourself” English Courses for Higher Education
    (Journal of English Language Teaching, 2020-04) Vijayakumar, Chintalapalli
    Do-It-Yourself is an innovative practice in ELT, where the students have the autonomy to pursue their language interests. When combined with modern corpus tools such as concordances and genre pedagogy, the DIY courses can enable learners learn various aspects of language crucial for their success on specific academic programs. In this paper, I propose to introduce the concept of DIY in ESP courses in higher education context and show how they can truly promote learner-centeredness in an ESP education
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    Global Virtual Exchange as a Sustainable Higher Education Practice: Developing Innovative Teaching and Learning Strategies Using Online Collaboration among Four International Universities
    (SSRN, 2022-02) Nandigama, Sailaja
    In the international higher education context, there have been several challenges as well as opportunities arising due to the ongoing COVID-19 pandemic. The Covid crisis has adversely impacted almost all the spheres of academic life. The international academia also suffered due to the entire teaching-learning system coming under pressure. Consequently, some path-breaking international collaborations have been started for developing sustainable teaching and learning practices using online resources. This paper presents one such innovative collaboration by the ILDP programme of the Hiroshima University, Japan and the Global Virtual Exchange initiative by the University of Texas at Austin, USA along with the BITS Pilani, Pilani Campus and the Tribhuvan University of Nepal. The insights discussed in this paper are directly drawn from my experiences as a lead professor in the ongoing international collaboration for promoting high-quality research and academic work across the four universities mentioned above. A total of 28 students (postgraduate level), 5 TAs and a group of 6 professors, along with several external resource persons have collaborated in delivering and co-creating content on selected themes around Agriculture and Climate Change adaptations by small farm families across all the 4 countries. In this original research paper, I will be highlighting the teaching and learning practices that were used by the international team for enhancing the efficacy and effectiveness of such global level virtual collaborations as well as for promoting their sustainable practice in the foreseeable future.
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    Critical Perspectives on the National Policy on Education 2016
    (Sage, 2017-08) Nair, Harikrishnan Gopinadhan; Bhattacharya, Somdatta; Shukla, Tanu; Yadav, Anupam
    This article brings together critical perspectives on a broad range of issues that emerge from a reading of the National Policy on Education 2016. The issues vary from accountability to transdisciplinarity and from the marginalization of transgender people to value education. Such a complex task of critiquing this policy document cannot be accomplished by an individual alone. This task must be borne by a team of scholars with training in diverse fields. Working in a team however generates divergences as well as convergences. Yet no attempt has been made to iron out the creases emanating from differences in opinions, nor persist with the search for an underlying singularity, nor enforce a consensus. Such is the uncertain nature of the task of reforming higher education.
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    Cognizance of Media Literacy in Higher Education
    (Kalpaz Publications, 2021-06) Chouhan, Gajendra Singh
    There is rising unanimity for better transparency in the process for determining the promising education system in the country. In this respect, the role of higher education system is very critical in the current scenario. It is all about enabling youth’s critical and imaginative capabilities when it comes to the media. Democratic values and civil obligations are two of the leading aspects of it where information dissemination emerges out to be important as information is the currency of the new age. It is possible only through awareness about media and with rapid globalization, the distances have decreased significantly. As the mediums of information dissipation increase, so does the amount of information. The superhighway is jammed with news from around the globe. In such an inter-connected world, an earthquake in Japan affects a Tsunami in the Indian Ocean. A major Cancer research in Moscow affects millions in Delhi. The sources of information are varied according to nature, availability and impact. With information, people associate freedom; the freedom of having an opinion which requires information as a precursor. The concept of informing people of the incidents and news from far away took its birth as a consequence of human curiosity and care. With the discovery of radio waves by Marconi and other contemporaries, the watershed moment had arrived. Today’s media is all pervasive as it has touched everyone’s life. It has not only changed the pace of dispatch but more critically the content for the consumers. A piece of information has become a product and it is offered 24x7 worldwide. The Breaking News format is the most exploited news presentation technique by news channels which are on the air the whole day. The format boasts of speed, exclusivity and news of immediate relevance. The reality of it is something quite different. More recently, news of questionable relevance, news without official confirmation and news without in-depth analysis, are presented as fresh and exclusive "Breaking News". Media is both mirror and torch of the society. Bagchi and Rath rightly observes that news media, whether it is newspaper or news magazine or news bulletins or news channels, works like a mirror. But a mirror should work like a plain mirror which should reflect the exact picture of the society. But many a time media works like a concave or convex mirror which reflects the enlarged or reversed or imaginary picture of the society.1 To bring back media education into the mainstream of the education system, there is a need for proper application of media literacy in education.
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    An Empirical Study of the Recent Trends in Web 2.0 Based Teaching and Learning Context in Higher Education
    (Amity School of Communication, 2017) Nirban, Virendra Singh
    The advent of web 2.0 has significantly infuluenced students learning behaviour espically at garduate level; as such teaching methods at graduate level also need to be molded in a similar fashion to cater to the demands of the tech savvy generation